Privacy Policy

1. Introduction

Kathy S. Hevrin DDS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide through our appointment request forms or when contacting us.
• Health Information: Information about your dental health, medical history, and treatment preferences that you share with us in forms or during visits. This information is protected under HIPAA.
• Usage Information: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Technical Information: IP address, browser type, device information, and other technical data collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Respond to your inquiries and requests
• Provide dental care and treatment
• Process insurance claims and payments
• Send appointment reminders and important updates
• Improve our website and services
• Comply with legal and regulatory requirements

4. HIPAA and Protected Health Information

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is maintained in strict confidence and is only used and disclosed in accordance with HIPAA regulations and your written authorization. For more detailed information about your rights under HIPAA, please request a copy of our Notice of Privacy Practices.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With insurance companies to process claims (with your consent)
• With healthcare providers involved in your treatment
• With service providers who assist in operating our website (subject to confidentiality obligations)
• When required by law or to protect our legal rights

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookies through your browser settings; however, disabling cookies may affect certain website functionality.

7. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can remove it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information (subject to legal obligations)
• The right to opt out of certain data uses

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the revised policy on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: